forecasts
Philippine outsourcing market on fast track to growth
Growing markets India and China continue to steal the outsourcing headlines, but the Philippines is quietly becoming an outsourcing hotspot. Industry experts expect the Philippine outsourcing market to grow strongly over the next five years. Business Processing Association of the Philippines chief Alfredo Ayala says the country is currently No. 2 in the world behind India, with 600,000 outsourced workers.
Consolidation wave likely in BPO sector
With fast changing industry dynamics, the country’s BPO sector is expected to see a consolidation wave in the coming months, says global research group Gartner.
Finance & Accounting Outsourcing to Grow
The year 2009 witnessed significant onshore FTE ramp-ups (especially in US) implying the growth of an onshore-nearshore-offshore delivery mix. However, the maximum growth from an offshore / nearshore standpoint took place in India (both tier 1 and tier 2 locations) and S.E. Asia. It is interesting to note that captives continued to be key M&A targets for suppliers.
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